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Support

📧 support@traceone.com

Write to us to:

  • get API credentials for your company
  • replace a secret that may have leaked
  • use a limited operation
  • ask for a higher rate limit
  • report a problem or ask for a feature

Report a problem

Send:

  • the method and URL you called
  • the request body, if any (remove personal data)
  • the response status and body, with its traceId if it has one
  • the date and time of the call, with the time zone
  • your client_id

Never send your client_secret or an access token.